Privacy Policy

Last updated: 12 June 2026

This Privacy Policy explains how UseORG.com collects, uses, and shares personal information, and the choices and rights you have.

Template notice: this document is a standard starting point. Replace the bracketed placeholders (legal entity, jurisdiction, contact address) and have it reviewed by qualified counsel before relying on it in production.

1. Who we are

UseORG.com is operated by [Legal Entity Name] ("we", "us", "our"). For the personal data your organization submits to the Service, we generally act as a processor on your organization's behalf; for account, billing, and Service-operation data, we act as a controller.

2. Information we collect

Account information — name, email address, organization, and role, provided when you register or are invited.
Customer Data — the records, documents, and content your organization creates in the apps (for example contacts, tasks, tickets, invoices).
Billing information — plan, seat counts, and payment status. Card details are handled by our payment processor and are not stored by us.
Usage and log data — IP address, device and browser information, pages and actions, and timestamps, collected automatically to operate and secure the Service.
Cookies — used for authentication, security, and remembering preferences.

3. How we use information

to provide, maintain, and improve the Service;
to authenticate users and keep accounts and data secure;
to process subscriptions, payments, and renewals;
to send service, security, and transactional messages;
to provide support and respond to requests;
to comply with legal obligations and enforce our terms.

4. Legal bases (EEA/UK)

Where the GDPR or UK GDPR applies, we process personal data on the bases of performance of a contract, our legitimate interests in operating and securing the Service, your consent (where required, such as for certain cookies), and compliance with legal obligations.

5. Cookies

We use strictly necessary cookies for sign-in, session security, and CSRF protection, and a small number of functional cookies to remember preferences. You can control cookies through your browser, though disabling necessary cookies will prevent the Service from working.

6. How we share information

Service providers / subprocessors — hosting, email delivery, payment processing, and error monitoring, under contracts that limit their use of the data.
Within your organization — administrators and members can access data according to their roles and permissions.
Legal and safety — where required by law or to protect rights, safety, and the integrity of the Service.
Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We do not sell personal information.

7. Data retention

We retain personal data for as long as your account is active and as needed to provide the Service, then for the period required to meet legal, accounting, or reporting obligations. Customer Data is retained per your organization's settings and our agreement, and deleted in the ordinary course after termination.

8. Security

We use technical and organizational measures including encryption in transit, access controls, tenant isolation, audit logging, and optional two-factor authentication. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International transfers

We may process and store information in countries other than where you are located. Where required, we rely on appropriate safeguards such as standard contractual clauses for cross-border transfers.

10. Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, and to data portability. You can exercise many of these directly in the Service, or by contacting us. We will respond consistently with applicable law. If we process data on behalf of your organization, we may direct your request to that organization.

11. Children's privacy

The Service is not directed to children under 16, and we do not knowingly collect their personal information.

12. Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will provide notice through the Service or by email, and update the date at the top of this page.

13. Contact

For privacy questions or to exercise your rights, contact us at [email protected].